Call Centres don’t necessarily have to be 100 strong teams in large corporations. Smaller teams often face their own unique challenges and obstacles and we understand these and work to specifically address and overcome these. We partner with a number of smaller organisations with phone based Sales and Customer Service teams of 5 – 15 agents to help them optimise their efficiency and productivity. Our methodology with these clients is focused on getting the most out of the teams in the most cost effective and time efficient manner. Its about building a solid foundation for ongoing and sustainable call centre success.